Our Warranty/Guarantee and Conditions

Warranty & Guarantee, Terms & Conditions
Scissor City's scissor brands are all proud to be world leader's in the manufacturing and design of quality hairdressing, Barbering and pet grooming scissor's and shear's in each of there own price range's, fields etc. They all use high quality parts and Hi grade steels, metals and alloys to insure that all their scissors are free from faulty workmanship, guaranteed for the life of the scissors. All our scissors are designed to last and can all be re-sharpened. Scissor City guarantee that we will not sell clones or copies of any make or model of any brand scissor on this site.

30 Days Drop Warranty
All of our scissors come with a 30 day drop warranty. This means that if your new scissors are accidentally damaged during normal use, Scissor City will service them for you at no charge for the first 30 days. This warranty is to make sure you are happy with your new scissors, and to give you peace of mind. (THIS DOES NOT INCLUDE FREIGHT).

Shipping and Delivery
Scissor City has Free Shipping or Delivery of all goods sold on Scissor City's web site.If any freight charged applicable this will be stated at point of sale.

Return Policy
We know that everyone can make mistakes in choosing the wrong size or style of scissor. That's why we offer a 7 day exchange policy on new scissor's with the condition that the scissors will be returned undamaged and in the original packaging.Once we get them back the scissor's can then be exchanged for another pair the same value, or we can credit towards a more expensive pair. If taking a refund Postage and handling fee's if any are at the buyers cost and will be deducted from refund.

Scissor City's address;

To Scissor City

C/o David Clayton

5 Cheltenham Lane


Palmerston North 4412

New Zealand.

Guarantee or Warranty for the Scissor Brands that we sell here at Scissor City are subject to the servicing by a Scissor City authorized servicing agent only. Any Scissor City Scissor's serviced by an unauthorized company or person are immediately void of all Guarantee and Warranty. Scissor's that have been Poorly Maintained, Misused or over worn before servicing may also be void of Guarantee and Warranty.

Security & Privacy
We aim to provide all of our customers with a safe online shopping experience. Our system encodes your credit card and contact details to ensure its safe transfer to us. We respect your privacy and personal information, and will not share it with anyone else. We may use your email address to send our email newsletters and other announcements regarding promotions, new products and special features. Should you wish to be removed from our mailing list at any time, please let us know via email, phone or fax.